How to Track Deliveries with the MyRoute App

Tracking routes you’ve planned is available with the MyRoute app.

Delivery Tracking

To get live updates on deliveries your driver has completed, make sure to download the latest MyRoute version and follow these steps:

1. Plan a route and save it online.
   

   Save Route for Tracking

2. Email this route to your driver with Tracking box checked.
   

   Request Tracking and Arrival Reporting

   Your driver must turn on this reporting notification under Settings:
   
   

   Settings

3. Open your saved route and click the tracking icon.
   
   

   Open Delivery and Tracking page

   
   Whenever the driver gets an “Arrival Notification”, MyRoute logs and reports this stop on the tracking page.
   The stops will be shown in a table, with the order in which they were visited, including the planned and actual time of arrival. Click Check Status to refresh the page and see the tracking in progress.
   
   

   Tracking report

Important notes:
*To allow our app to use your location data, enable Location Services on your device (Android and iOS):
https://support.google.com/gmm/answer/1250068
**To allow this tracking and reporting feature to work, enable it under Settings, as described in #2.
***Tracking reports are saved for 30 days.