Purim Deliveries - MyRouteOnline Helps Temple Isaia

Keren Mellander, routing chairperson for the Purim Project at the Temple Isaia in Fulton, MD, had a yearly headache: creating efficient delivery routes for multiple drivers with different starting points. Each year, Karen spent countless hours manually crafting routes in spreadsheets, a time-consuming and error-prone process.

A Time-Consuming Challenge

The Purim Project involved up to 15 stops per driver, and with a constantly changing volunteer pool and member base, there was no one-size-fits-all solution. Each year, Karen scrambled to ensure the program’s success.

A Promising Solution

This year, Karen discovered MyRouteOnline, a route optimization software that promised a simpler solution. Impressed by the service’s efficiency, she contacted MyRouteOnline with questions. Karen was delighted to experience exceptional customer service from the very beginning. Her email inquiry received a response within an hour.

Beta Testing a Perfect Fit

Even better, she learned MyRouteOnline was beta testing a program specifically designed for her situation – multiple drivers departing from various locations. Karen was able to participate in the beta program at a reasonable price.
The results were impressive. MyRouteOnline’s user-friendly app saved Karen a significant amount of time compared to her old Excel spreadsheet method. She estimated a 50% increase in time efficiency.

Paper or App, MyRouteOnline Delivers

The app’s flexibility was another major benefit. Karen could easily make manual adjustments and create customized routes when needed. She capitalized on the app’s versatility by printing routes for drivers who preferred paper and encouraging others to download the app for on-the-go navigation. The “reload” feature ensured drivers could pick up where they left off, keeping them on track helping them navigate from one destination to the next.

Exceptional Customer Service

MyRouteOnline’s customer service continued to impress. Every time Karen contacted the company with an issue, she received a prompt and helpful response. In one instance, she accidentally deleted her routes, but a patient representative patiently guided her through restoring them and preventing future mishaps.
Temple Isaia’s Purim Project is a success story thanks to MyRouteOnline. The software streamlined the delivery process, saving time and resources. Let MyRouteOnline help your organization improve its delivery efficiency too. Contact them today to learn more.